Professional profile
Applied Artificial Intelligence Specialist, IT Technician, and Web Developer with more than 20 years of experience. Expert in process automation, custom GPT creation, prompt engineering, and digital solutions focused on efficiency and productivity. Solid experience in Windows and Linux, virtualization, networks, IT support, and user training, with additional skills in video and photography editing. Known for turning technology into practical, clear, and useful solutions.
Key skills
Generative AI
ChatGPT
Custom GPTs
Prompt Engineering
Python
WordPress
Windows Server
Linux
IIS
Virtualization
Make
Automation
Help Desk
IT Support
Networking
HTML
PHP
Key skills
Key technologies:
Generative AI
ChatGPT
Custom GPTs
Prompt Engineering
Python
WordPress
Windows Server
Linux
IIS
Virtualization
Make
Automation
Help Desk
IT Support
Networking
HTML
PHP
Professional experience
Fundació Catalana per a la Recerca i la Innovació (FCRI)
Systems Technician · Full Stack Developer · IT Specialist
2001 — Present
Remote
- Development and maintenance of corporate websites (WordPress, PHP, HTML, Java).
- Administration of Windows/Linux servers, networks, and virtualized environments.
- IT support and user training.
- Process automation using generative AI, chatbots, and digital workflows.
- Creation and editing of multimedia content.
Universitat Politècnica de Catalunya (UPC)
IT Support Specialist / Help Desk Supervisor
1999 — 2000
- Incident management for more than 6,000 computer systems.
- Coordination of a team of 9 technicians.
Other technical roles
1996 — 1999
- Compaq · Hospital Sagrat Cor · Levi’s · Winterthur Seguros · DINSA
Education
- Higher Vocational Training (FP II) in Industrial Electronics — C.E.P. Monlau (Barcelona)
Notable courses
Generative AI (IBM)
Prompt Engineering
Chatbots
Make Automation
Python
Advanced Java
Cybersecurity
Video Editing
Photography
Languages
Catalan (native)
Spanish (native)
English (A1-A2)
German (A1-A2)